Quality solutions don’t happen by accident and at EMF our commitment to quality is unconditional. Our Quality Policy forms the framework to ensure every job is delivered to the highest quality.
EMF Group is committed to providing high quality, fit for purpose solutions to its clients. This key objective will be accomplished by understanding the clients needs and taking proactive steps to ensure their expectations are consistently met.
Our commitment to quality is realised by providing comprehensive organisational support to the EMF Group Quality Management System. All employees and staff are responsible for the implementing and maintain quality processes and continuous improvement activities. This ensures:
- Products and services conform to the applicable statutory and regulatory requirements;
- A culture of continuous improvement with processes are continually reviewed to maintain suitability, effectiveness and efficiency;
- Employees perform in accordance with the established work processes defined through the EMF Group Quality Management System;
- Appropriate goals are established and performance is sustained by regular review of key performance indicators;
- The organisation is reputable and professional, and;
- Compliance with AS/NZS ISO 9001.
EMF Group will communicate the requirements of the Quality Management System at all levels of the business to ensure personnel meet these obligations. Management will lead by example in implementing the Quality Management System to fulfil our stated commitment.
This policy applies to all activities undertaken by EMF Group.